Frequently Asked Questions
About Pawn

How quickly can I get a loan?

We can usually get you the money you need right on the spot. Once we’ve agreed on the value of your merchandise and the amount of the loan, it only takes a few minutes to complete the transaction.

What kind of items will you take on loan?

Our most popular pawned items are fine and antique jewelry, diamonds, Rolex watches and gold jewelry. We also loan on guitars, cameras, pre-owned purses, automobiles, motorcycles, Apple products, computers and collectibles. If you have a question about your merchandise, give us a call or bring it down to our store.

How much can I expect to receive for my merchandise?

We will loan the highest amount possible based on several variables pertaining to your item. For example, on diamonds, we base the loan value on the size, quality, color and cut of the stone. For gold, we base the loan on the carat (10, 14, 18 or 22) and amount of your gold. Other items need to be seen to evaluate the loan amount. (There is no charge for assessing the value of your item.) The amount of the loan is based on an item’s current value, not what you paid for it.

What happens if I can't repay the loan within the 120-day timeframe?

The initial loan period can be extended four months by paying the interest and fees due on the loan. If you’re having trouble repaying the loan, contact us to discuss alternatives.

Do most customers lose their merchandise?

More than 90 percent of our customers redeem their loans. We want to build a long-term relationship with our customers, so we’ll work with you for the best outcome possible. Our focus is on customers and referrals, mot your merchandise.

I already have a pawn loan with California Loan & Jewelry. Can I get another?

Yes. You can take out as many pawn loans from us as needed to address your financial needs, regardless of how many loans you may currently have with us. You can get another loan with us even if you decided not to repay a previous pawn loan. We understand these situations can happen and still want to be able to offer you our services.

I've inherited some jewelry but don't know what it's worth. Can you help?

Absolutely. California Loan & Jewelry’s staff includes three graduate gemologists. We have the training and experience to quickly and accurately appraise the value of your jewelry.

Does California Loan & Jewelry sell or pawn firearms?

We do not sell or pawn firearms of any sort.

Is the information about my pawn loan confidential?

Yes. State and federal laws regulate the privacy of your transactions and we have procedures in place to safeguard your information. We are, however, required to report all pawn transactions to law enforcement to protect against property crimes and unauthorized pawns.

Can I get money for an item I no longer want?

Bring your unwanted merchandise to our store and we will make an offer to purchase the item(s). Remember, we will pay more to buy your item than we will loan against it.